• The ‘Place Outbound Call' activity allows you to make an outbound call with a Phone Number. This activity will make a call to the provided number.

  • After opening the 'Place Outbound call' activity, you will get the below configuration panel.

Default Configuration Parameters:

  • Phone Number to Dial:  Used to make a call

Confirm Dial:

  • Checked: Opens the dial pad with provided number

  • Unchecked: Make the call


HOW IT WORKS:


A Simple Example to configure the 'Place Outbound Call' activity in PopFlow Studio.

  • Select the 'Place Outbound Call' activity from 'Activity Sidebar'.

  • Click on 'Place Outbound Call' activity to open and configure the 'Place Outbound Call' activity.

  • Enter the 'Number' inside the 'Place Number to Dial' field which you want to Dial on the 'Media Bar' telephony channel.

  • Confirm Dial : Checked: Opens the dial pad with provided number Unchecked: Make the call with provide Number.

  • For example, Suppose customer wants to make a call after completion of any activity, We can add Place Outbound call ' activity on success.