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Switch Support

Prio

Switch

Simple Screen Pop

Advanced Screen Pop

Omni Screen Pop

10

8x8

Supported - Not Reviewed

4

Amazon Connect

Supported - Not Reviewed

N/A

Avaya

Not Supported

Headless HIS (not available currently)

Headless HIS (not available currently)

7

Cisco UCCE

Supported

Supported - Not Reviewed

7

Cisco UCCX

Supported

3

Cisco WebEx Contact Center

?

5

Five9

Supported - Not Reviewed

Supported - Not Reviewed

1

Genesys PureCloud

Supported

Supported - Not Reviewed

9

Genesys PureConnect

Supported

Supported - Not Reviewed

8

Genesys PureEngage

Supported

2

InContact Central

Supported

2

InContact Hub

Supported

11

Nuance OnDemand

?

6

TalkDesk

Supported

12

Twillio Flex

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