Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current Restore this Version View Page History

« Previous Version 3 Next »

This procedure applies Amazon Connect and requires administrative access to OpenMethods Experience Cloud, AWS Lambda, and Amazon Connect Admin Portal.

Create AWS Lambda Function for OpenMethods Connect API

  1. Log into the AWS Management Console and navigate to the Lambda service

Screen Shot 2024-01-16 at 2.07.37 PM.png

  1. Click “Create Function” to open the new function screen

Screen Shot 2024-01-16 at 2.10.53 PM.png

  1. Select “Author from Scratch” option at the top of the page. Set the function name to OpenMethodsConnect. Finally click the “Create function” button at the bottom of the page to move to the next step

Screen Shot 2024-01-16 at 4.11.39 PM.png

  1. Navigate to the AWS Amazon Connect Management Portal and click your Amazon Connect instance to bring up the instance information

Screen Shot 2024-01-16 at 4.14.14 PM.png

  1. Click Flows to bring up the Flow configuration screen

Screen Shot 2024-01-16 at 4.15.16 PM.pngScreen Shot 2024-01-16 at 4.16.41 PM.png

  1. In the AWS Lambda section of the Flow configuration screen, select the OpenMethodsConnect lambda function from the drop-down. Click the “+ Add Lambda Function” button to make the lambda function available to your call flows

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.
 

This document may contain confidential and/or privileged information belonging to OpenMethods. If you are not the intended recipient (or have received this document in error) please notify the sender immediately and destroy this document. Any unauthorized copying, disclosure, or distribution of the material in this document is strictly forbidden.