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Use Case Survey

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Created by Trip Gilman on May 21, 2023

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Use Case	Avaya	Genesys PureCloud	Genesys Pure Connect	Genesys Pure Engage	InContact Central	InContact User Hub	UCCE	UCCX
General
Login
Logout
Activate All Channels
Deactivate All Channels
Go Ready
Go Not Ready
Telephony
Make Call
External
Skill/Queue
Agent to Agent
Receive Call
Answer
Reject
Hold
Retrieve

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