Global Variables
LoginContext Object
The LoginContext object contains information about a user login and exists throughout the agent session and held until either a new agent session is initiated or the Media Bar window is closed.
Member Name | Member Type | Description |
|---|---|---|
username | String | The username to use when authenticating with the switch platform. Usernames take many different forms depending on the requirements of the switch. Some usernames may be a simple string or number while others may be structured like an email address and contain non alpha-numeric characters. |
password | String | The password to use when authenticating with the switch platform. Passwords stored in config server are encrypted and are prefixed with “encrypted:”. The encrypted value should be passed to HIS as-is. There may be additional steps to obtain the password, like in the case of PureCloud, that requires native login screens. |
environmentConfiguration | Object | A copy of the configuration related to the environment targeted for this login context. See EnvironmentConfiguration object for details and structure. |
platformExtensions | Object | Additional login information required by the target environment. The contents of this object are platform specific. See details of each platform’s expected extensions. |
Platform Specific Extensions
Avaya
EnvironmentConfiguration Object
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