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  1. The agent clicks the Activate Channel button located at the top of the channel display screen

  2. MediaBar sends the channelgroup.request.activate request including any applicable channel options. See the Client Connectivity documentation for details about the request and its contents

  3. For each channel

    HIS activates the channel and the state of the channel is updated and generates the appropriate events

    1. If an error occurs during activation, this flow ends and EF 1 - Activation Failure is executed

Post Conditions

  • All channels are The channel is in the active state

  • The If all channels are now active, the Activate All button is hidden

  • The Deactivate All button is displayed and enabled

  • The Activate button for each this channel is hidden

  • The Deactivate button for this channel is displayed and enabled

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  1. HIS captures error information from the switch and sends it to MediaBar

  2. HIS ends the activation process even if additional channels have not yet been activated

  3. MediaBar displays the error to the User

EF1 Post Conditions

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  • The channel that generated the error during activation will remain inactiveAny channels in the list after the channel generated the error will remain inactive