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OVERVIEW:

  • The 'Switch' Activity is used to identify unique branches of the selected data source. This allows for a single data source to have unique chains of Activities for every different type of values. For example, a single data source could contain logic to handle different types of events.

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  • After opening the 'Switch' activity, you will get the below configuration panel.

      

Default Configuration Parameters:

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  • Note that the default case would be used to handle customers that have not yet been entered into a program.
  • A case can also be removed by clicking on the red delete button.
  • After adding the case you will notice that on the workflow designer page there are some buttons added as shown below.

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  • You can add different types of activities and create different logic for all types of customers.
  • You can add activity on the 'After Switch' button. When the case will complete its execution 'After Switch' button will start executing.