OVERVIEW:
The ‘Get Contact' Activity allows you to get the contact data. You can add ‘Phone numbers and Emails’ filters to filter the contact data. It will get all the types of ‘Numbers’ and ‘Emails’ of contact. It has three child buttons 'SINGLE MATCH', 'MULTI MATCH' and 'NO MATCH'. You can execute different activities on these buttons.
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After opening the 'Get Contact' activity, you will get the below configuration panel.
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Property: To filter the result.
Enter value value: Property value to be fetched.
Comparison Comparison: Condition to fetch the data.
Save Result In: All the data fetched data will be stored in this.
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It allows you to add multiple filters while getting the contact data from the selected entity.
HOW IT WORKS:
A Simple Example to configure the 'Get Contact' activity in PopFlow Studio.
Select the ‘Get Contact' activity from 'Activity Sidebar’.
Click on ‘Get Contact' activity to open and configure the 'Get Contact’ activity.
Click on the 'Property' field to select the property to get the contact data on the basis of the selected property.
In the 'Enter Value' field enter the appropriate value to get the contact information.
In this example, we are trying to get the contact information by using the ‘phone number' or 'Emails’ of the caller.
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