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This procedure applies Amazon Connect and requires administrative access to OpenMethods Experience Cloud, AWS Lambda, and Amazon Connect Admin Portal.

Create AWS Lambda Function for OpenMethods Connect API

  1. Log into the AWS Management Console and navigate to the Lambda service

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  1. Click “Create Function” to open the new function screen

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  1. Select “Author from Scratch” option at the top of the page. Set the function name to OpenMethodsConnect. Finally click the “Create function” button at the bottom of the page to move to the next step